We have a great opportunity for a Receptionist to join us at The Western Hotel.

We are currently recruiting for a full time front office Receptionist. The ideal candidate will have a pleasant and courteous personality with the ability to provide outstanding customer service.

Previous experience in a similar role, with a reservations system, would be an advantage but is not essential.

Knowledge of Hotsoft booking system would be an advantage.


Excellent customer service skills

Administration skills

Must be flexible in terms of working hours

Excellent command of the English language

Be able to work on your own initiative, but also as part of a team

Ability to stay calm under pressure and to multitask

Key Duties:

To ensure all enquiries and requests are dealt with efficiently and promptly

To be pleasant and courteous at all times to the highest level

To be responsible for correct balancing of cash and credit card transactions

Liaise with accommodation manager, re: ready rooms and special requirements

To handle reservations and cancellations via both phone and email

How to Apply

If you think you are the right person for the role, please e-mail your CV to info@westernhotelgalway.ie

Closing Date for Applications:  TBA




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